Help
Questions.
How do I order?+
Use the menu for delivery or collection, or call 01543 50 51 51.
Do you deliver?+
Yes — across Cannock, up to 3.5 miles, with a £15 minimum order. Use the postcode checker at checkout. £2.50 inside 3 miles, £3.50 a little further.
When are you open?+
Daily from 16:00. Friday and Saturday until 23:30, other nights until 23:00.
What is Pizza Tuesday?+
Buy one pizza, get one free — every Tuesday. The cheaper pizza comes off automatically in the basket.
How do I pay?+
Online orders are card only (Stripe or card on arrival). Cash is for counter / walk-in. Delivery within 3.5 miles with a £15 minimum.
How do I track my order?+
After checkout you land on a live ticket page. Use Track in the menu, or enter your order ID or the phone number you ordered with.
Can I get a receipt or invoice?+
Yes. Open your ticket page and tap Receipt or Invoice. Print it or save as a PDF from the browser.
Allergies?+
A wide range of allergenic ingredients are handled in our kitchen and we can't guarantee any item is free from allergens or cross-contamination. If you have a food allergy or intolerance, please do not place an order. Read the allergen notice.
Can I book a collection time?+
Yes — request a time on the Book page. You’re not booked until we confirm.
Is there a chatbot?+
Yes — the kitchen host in the corner is trained on the live Cannock menu. It remembers how many you’re feeding, heat, veggie, and your basket, builds a full order, checks a postcode, and upsells the gap — fries, a second Tuesday pizza, Family Feast, a drink or dessert.